Claiming from private health insurance

Our Practitioners are registered with all leading private health care funds, so providing you have adequate private health cover you will be able to claim for our services.

The clinic provides "HICAPS" facilities which is an electronic private health claiming system that lets you process and finalise your claim on the spot after your consultation. So there's no need to pay the full consultation fee up-front or wait for the reimbursement of your benefit.

Fees are due and payable on the day of service eliminating costly bookkeeping and billing expenses enabling us to pass on this savings to our clients.

Claiming from WorkSafe (WorkCover) and TAC (Transport Accident Commission)

All WorkSafe and TAC treatments are to be paid on the day of service and are charged at the same rate as private paying patients. Receipts can be submitted to the relevant authority for reimbursement.

Please note that we are not responsible for the amount reimbursed as it is a matter between yourself and the relevant authority. It is strongly recommended that you make reasonable enquiries in respect to your medical entitlements before any appointments are made to avoid surprises.

To contact Worksafe - Click here

To contact TAC (Transport Accident Commission) - Click here

Claiming Chiropractic treatment from Medicare & Department Of Veterans Affairs (DVA)

All Medicare and Veteran Affairs consultations are bulked billed providing claims are open and paid by the relevant government authority.

Medicare now provides up to 5 Chiropractic visits every year that we are able to bulk bill if you are eligible. Ask your GP if you qualify for the Enhanced Primary Care Program (EPC) which is the program that can provide you with these 5 visits.

For more information how you can claim chiropractic treatment under the Medicare EPC scheme download our EPC Medicare Chiropractic Rebate Brochure.

All Veterans Affairs (DVA)consultations are also bulk billed providing all is approved.

The following conditions apply for treatment under the DVA:

• If you are a GOLD card holder you are entitled to be treated for any condition.
• If you are a WHITE card holder you are entitled to be treated for only the conditions specified by DVA.
• The amount of treatment you are entitled to, will depend on what you have. You are generally not restricted to 5 such as Medicare.

PLEASE NOTE: If Medicare or DVA refuse to pay for your consultation(s) because your claim is finished or incomplete then you are required to pay your account within 14 days otherwise further administration fees will apply.

PLEASE NOTE: the Transport Accident Commission, Veteran Affairs or Medicare do not pay for Massage, Naturopathy or Acupuncture services.